Privacy Policy & Cookie Policy

This privacy & cookie policy describes how your personal data is collected and how it is used and stored when using this website.

What Personal data do we collect from you?

  • Connection information and purchase history;

  • Payment Information;

  • Contact details such as name, email, phone number and billing;

  • Page response times;

  • Length of visits to certain pages;

  • Page interaction information;

  • Methods used to browse away from the page.

How do we collect your information?

When you create a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with updates and changes to our services;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

What are cookies and what do we do with them?

A cookie is a small file which asks permission to be placed on your computer. This file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies can remember information you enter to improve your next visit to the website. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  When entering our website a cookie pop up will appear and you can choose to accept or decline the cookies. 

What cookies do we use?

XSRF-TOKEN - Used for security reasons

hs - Used for security reasons

svSession - Used in connection with user login

_wixCIDX - Used for system monitoring/debugging

_wix_browser_sess - Used for system monitoring/debugging

consent-policy - Used for cookie banner parameters

smSession - Used to identify logged in site members

TS* - Used for security and anti-fraud reasons

bSession - Used for system effectiveness measurement

fedops.logger.sessionId - Used for stability/effectiveness measurement

wixLanguage - Used on multilingual websites to save user language preference

When might we get in contact with you?

We may contact you to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at  or phone us on 07807603905.

What about privacy policy updates?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Any questions or amendments?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Info@clementsmultisports.com.